Frequently Asked Questions

• Do I have to sign up to use Set-Exchange.co.uk?
• How can I keep up to date with postings on Set-Exchange.co.uk?
• How do I sign up to Set-Exchange.co.uk?
• What can I post on Set-Exchange.co.uk?
• What can I post on The Props List?
• How do I edit my profile?
• How do I change my email preferences?
• How do I post an item on the site?
• How do I edit a post?
• How do I reply to a post?
• How do I respond to a request?
• I've forgotten my password / username. What should I do?
• Why are there adverts on the site?
• Contact Set-Exchange.co.uk

Do I have to sign up to use Set-Exchange.co.uk?

Anybody can view Set-Exchange.co.uk. If you wish to post an item or respond to a post, you will need to sign up and become a member. By signing up to the site you can opt to receive regular emails whenever an item is posted. Signing up will also allow you to post items to the Props List, or community database of props stores and set or costumes available for hire around the country.

How can I keep up to date with postings on Set-Exchange.co.uk?

As a member you can opt to receive regular emails when items are posted, or a single daily email with all the daily posts listed. This setting can be changed on your profile page. All posts also appear on our twitter feed

@SetExchange

and on our

Facebook Page

How do I sign up to Set-Exchange.co.uk?

Click the 'Sign up' link at the bottom of the screen, or click HERE and you will be taken to the sign up screen. All we ask for is a valid Email address, a User name, and a password to become a member.

What can I post on Set-Exchange.co.uk?

Anything you like, as long as it is yours to give away, as long as it's legal, and as long as you offer it for free. Try and think of your unwanted set in it's component parts. Please be wary of show specific items such as a front cloth or a specifically designed costume for example. The designer's copyright still stands and must be respected. Take a look at the message board and see what other people have posted to get some further ideas. So far we've had flooring, a spiral staircase, backdrops, old theatre lamps, a revolve, 500 theatre seats and some Ionic columns to name but a few items!

What can I post on The Props List?

Again, anything you like, as long as it is yours, and as long as it's legal. The Props List is a community lead database of any props, costumes, lighting , sound, or anything you have that others may find useful. Unlike the Freecycle Message Board, these items are not to be given away, but are items available to hire or borrow. You can set a hire price for each item you list, and like the Freecycle Message Board, it's free to use.

How do I edit my Profile?

Your Profile is where we hold your membership details. Click the head icon on the top right of the screen (you will need to be logged in to see this option) or click HERE to edit your details. You can change your profile picture, your registered email address, your password, and your email preferences.

How do I change my email preferences?

Click "Edit Your Details / Posts" towards the top of the screen (you will need to be logged in to see this option) or click HERE. There are two email options. The first selects the frequency of your emails (which also includes no emails), the second selects whether you wish to receive wanted posts, offered posts or both. Click the 'edit' link to change this preference on the profile screen. You can also opt in or out of receiving newsletters from us on this page.

How do I post an item on the site?

Click the "Post New Item" link on the top of the of the message board. Follow the guides on the form and fill in the information as required. Please select if it is an offered or wanted post at the top of the form, and either "Wanted" or "Offered" will automatically be added to the top of your completed post. Please state the date and time that the item will be available for collection. It may be it is only available on a Saturday night during a get-out. Please try and be as flexible as you can in order to help those who want the item. If the theatre / studio / venue will be open on Monday morning for example, this may be a more practical pick up time. You can also add photographs of your item. We accept up to 3 photos per post, at at a maximum size of 4MB each.

How do I edit a post?

You must be logged in to edit your posts. When viewing your post click the "Edit This Post" link. You will be able to edit all the details within the post. You can also add and change photos.

How do I reply to a post?

You must be logged into the site. While you are viewing the post, click the "Reply To This Post" link. Complete the form with your request and click "Submit Message". An email will be sent to the person who posted the item letting them know you are interested. That person can then respond to you via the Inbox function on the site where a copy of your complete conversation will be available to you.

How do I respond to a request?

You will receive a message via your inbox on the website if any interested parties respond to your post, and also via email direct from the site. Should there be more than one request it will be up to you (the person offering) to decide where the item will go. You can reply to messages via the Inbox on Set-Exchange.co.uk, and a time should be arranged for collection of the item. Please note, it is the responsibility of the person requesting the item to arrange the transport for it and to cover any associated costs relating to this. Once the item's new home has been established, please mark the post as "Gone". Log in to view your post, and click the "Mark This Item As Gone" link. This will stop anyone else replying to the post and causing unwanted emails.

I've forgotten my password / username. What should I do?

You can reset you password by following this link HERE. To be reminded of your username, follow this link HERE.

Why are there adverts on the site?

Set-Exchange.co.uk is not a funded project and we don't charge you to use the site. Advertising is a way to cover the hosting costs of the site, and to promote and develop our projects further.

Contact Set-Exchange.co.uk

You can email us at admin@set-exchange.co.uk or click the envelope button on the top right of the screen.