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FAQ


Do I have to sign up to use Set-Exchange.co.uk?

Anybody can view Set-Exchange.co.uk. If you wish to post an item or respond to a post, you will need to sign up and become a member. By signing up to the site you can opt to receive regular emails whenever an item is posted to keep you up to date.

How can I keep up to date with postings on Set-Exchange.co.uk?

If you are a member you can opt to receive regular emails when items are posted, or a single daily email with all the daily posts listed. This setting can be changed on your profile page. All our posts also appear on our twitter feed @SetExchange and on our Facebook page.

How do I sign up to Set-Exchange.co.uk?

Click the 'Sign up' link towards the top of the screen (next to the login button), or click HERE and you will be taken to the sign up screen. All we ask for is a valid Email address, a user name, and a password to become a member.

What can I post on Set-Exchange.co.uk?

Anything you like, as long as it is yours to give away, as long as it's legal, and as long as you offer it for free. Try and think of your unwanted set in it's component parts. Please be wary of show specific items such as a front cloth or a specifically designed costume for example. The designers copyright still stands and should be respected. Take a look at the message board and see what other people have posted to get some further ideas. So far we've had flooring, a spiral staircase, backdrops, old theatre lamps, a revolve, 500 theatre seats and some Ionic columns to name but a few items!

How do I edit my Profile?

You Profile is where we hold your membership details. Click "Edit Your Details / Posts" on the top right of the screen (you will need to be logged in to see this option) or click HERE to edit your details. Here you can change your profile picture, your registered email address, your password, and you email preferences. Your current postings will also appear on this screen.

How do I change my email preferences?

Click "Edit Your Details / Posts" towards the top of the screen (you will need to be logged in to see this option) or click HERE. There are two email option's. The first selects the frequency of your emails (which also includes no emails), the second selects if you wish to receive wanted posts, offered posts or both offered and wanted posts in your emails. Click the 'edit' link to change this preference on the profile screen. You can also opt in or out of receiving newsletters from us on this page.

How do I post an item on the site?

Click the "Post New Item" link on the top of the of the message board. Follow the guides on the form and fill in the information as required. Please select if it is a offered or wanted post at the top of the form, and either "Wanted" or Offered" will automatically be added to the top of your completed post. Please state the date and time that the item will be available for collection. It may be that it is only available on a Saturday night during a get out. Please try and be as flexible as you can though to help people who may want the item. If the theatre / studio / venue will be open on Monday morning for example, this may be a more practical pick up time. You can also add photographs of your item. We accept up to 3 photos per post, at at a maximum size of 2MB each.

How do I edit a post?

You must be logged in to edit your posts. View the message on the message board or through your profile page and click the "Edit This Post" link. You will be able to edit all the details within the post. You can also add and change photos.

How do I reply to a post?

You must be logged into the site. While you are viewing the post, click the "Reply To This Post" link. Complete the form with your request and click "Submit Message". An email will be sent to the person who posted the item letting them know you are interested. That person can then respond to you via the Inbox function on the site where a copy of your complete conversation will be available to you.

How do I respond to a request?

You will receive an email via the website if any interested parties respond to your post, and all messages will appear in your Inbox on Set-Exchange.co.uk. If there is more than one request it will be up to you (the person offering) to decide where the item will go. You can reply to messages via the Inbox on Set-Exchange.co.uk, and a time should be arranged for collection of the item. Please note, it is the responsibility of the person requesting the item to arrange the transport for it and to cover any associated costs relating to this. Once the item's new home has been established, please mark the post as "Gone". Log in to view your post, and click the "Mark This Item As Gone" link. This will stop anyone else replying to the post and causing unwanted emails.

I've forgotten my password / username. What should I do

You can reset you password by following this link HERE. To be reminded of your username, follow this link HERE.

Why are there adverts on the site?

Set-Exchange.co.uk is not a funded project and we don't charge you to use the site. Advertising is a way to cover the hosting costs of the site, and to promote and develop our projects further.

Contact Set-Exchange.co.uk

You can email us at admin@set-exchange.co.uk